What is the LA Flex scheme?

ROUTE 1

Your household has an Energy Performance Certificate (EPC) rating of either E, F or G, with a gross household income that is less than the threshold set by your local authority.

* This cap applies irrespective of the property’s size, composition, or region.

ROUTE 2

Your household has an EPC rating of D-G and also meets a combination of any two of the following proxy routes:

Proxy 1)

• Your home is in England, in Lower-layer Super Output Areas 1-3 (LSOA)
• Your home is in Welsh provision LSOA 1-3 on the Welsh Index of Multiple Deprivation 2019,
• Your home is on the Index of Multiple Deprivation for 2020, published by the Scottish Government

Proxy 2)
A member of your household receives a Council Tax rebate

Proxy 3)
You are a householder classified as being vulnerable to living in a cold home, as identified in the National Institute for Health and Care Excellence (NICE) Guidance

Proxy 4)
You are a householder receiving free school meals due to low income

Proxy 5)
You are a householder supported by an existing LA-run scheme

Proxy 6)
You’ve been referred to the LA for support by either your energy supplier, Citizen’s Advice, or Citizen’s Advice Scotland.

ROUTE 3

Your household has an EPC rating of D-G and:

• You’ve been identified by your doctor or GP as low-income and vulnerable
• You live with someone who may be more at risk from the cold.

These health conditions may be related to cardiovascular, respiratory, immunosuppressive, or limited mobility conditions.

ROUTE 4

Suppliers and Local Authorities can apply to the Department for Business, Energy, and Industrial Strategy (BEIS) on your behalf when they have identified you as a low-income and vulnerable household that is not already eligible under the existing routes.